Your Newest Employee:

AskLuci

Our number one goal as your newest employee is to bring the software, tools, team, and experience that you and your current staff can’t — and to apply them with one purpose: making your clinic thrive.

We do this by acting as your CXO (Customer Experience Officer), focused on five core outcomes:

Allied health clinics that are running at 50–70% utilisation need AskLuci.

Patients drop off between visits.

Together, we can change that.

We do this by acting as your CXO (Customer Experience Officer), focused on five core outcomes:

Reduce OPEX — less wasted admin time, lower overhead, better efficiency.

Increase Utilisation — fuller diaries, fewer no-shows, more rebookings.

Improve Team Experience & Confidence — staff feel supported, not overwhelmed.

Build a Better Allied Health Culture — consistency, professionalism, and pride in the business.

Deliver Better Client Experiences — care that matches the values and reputation of your clinic.

Instead of giving you ideas like a coach would, we implement systems, processes, and tools directly into your business.

Core Services

Data & System Optimisation

Database Transfer & Clean-Up — accurate, consolidated records ready for Cliniko + AskLuci.

Billables & Appointment Types Remastered — online-friendly, easy-to-book structures.

Billing Updates — aligned with the latest CPI and third-party annual updates.

Treatment Notes Optimised — tick-and-flick templates designed for tablets and stylus use.

Treatment Notes Optimised — tick-and-flick templates designed for tablets and stylus use.

Contact Realignment — GPs, specialists, and referral partners organised and updated.

AskLuci Training

Cliniko Training — basic and advanced courses for therapists, admin, and managers.

AskLuci Training — hands-on courses for maximising automation and AI.

Knowledge Hub + AskLuci AI 24/7 Chat — instant answers to SOPs, how-tos, and troubleshooting.

SOP Development — your processes systemised and future-proofed.

Welcome & Medical Forms — branded digital forms that reduce paperwork.

Communication Tools — branded email, SMS, and AI-powered phone support (coming soon).

Marketing Services

(via Nurturly.com.au)

With our AskLuci + Cliniko integration, we don’t stop at admin. We connect marketing directly to your operations:

Branded to Your Business — everything designed in your clinic’s look and feel.

Links & Shortcodes — instant access to forms and booking tools.

Direct Therapist & Admin SMS — personalised communication tools built in.

Built-In Recalls — consistent follow-up without manual chasing.

Welcome & Medical Forms — branded digital forms that reduce paperwork.

Campaigns — client nurture, reactivation, and seasonal offers that run on autopilot.

Communication & Engagement

Branded to Your Business — everything designed in your clinic’s look and feel.

Links & Shortcodes — instant access to forms and booking tools.

Direct Therapist & Admin SMS — personalised communication tools built in.

Built-In Recalls — consistent follow-up without manual chasing.

Welcome & Medical Forms — branded digital forms that reduce paperwork.

Campaigns — client nurture, reactivation, and seasonal offers that run on autopilot.

Why Hire AskLuci Over Another Practice Manager or Admin

Hiring a practice manager or admin feels like the logical step when you’re overwhelmed — but the truth is, no single person can keep up with the pace, complexity, and demands of a modern allied health clinic.

Admins can answer phones and manage bookings, but they can’t build systems that prevent problems before they start.

Managers may oversee staff, but they don’t come with the tools, AI, or marketing engine to scale your business.

Both roles often leave when they burn out — and when they go, your SOPs and knowledge walk out the door with them.

AskLuci vs. Hiring Another Manager/Admin

We don’t just manage — we transform.

Instead of reacting to problems, AskLuci builds systems, automation, and processes that keep your clinic efficient and consistent every single day.

We bring the team, tools, and AI

Instead of reacting to problems, AskLuci builds systems, automation, and processes that keep your clinic efficient and consistent every single day.

We don’t quit or burn out

When staff leave, they take their knowledge with them. AskLuci captures SOPs, builds a knowledge hub, and keeps everything running — regardless of staff turnover.

We support the whole team

Admins and managers focus on tasks. AskLuci empowers owners, therapists, and admin with systems, training, and 24/7 support.

We cost less than hiring full-time

For the price of one role, you get software, AI, a knowledge hub, a marketing engine, and an implementation team that never stops working.

Bottom line:

With AskLuci, you don’t just learn theory. You hire a CXO who executes change inside your clinic.

Hire AskLuci, and future-proof your clinic.

Why Choose AskLuci Over Coaching

Most business coaches give you advice, motivation, and a list of things to implement. But implementation is still on you.

AskLuci is different:

We don’t just coach — we do the work.

We bring our own tools, team, AI, and software to solve problems at the root.

We don’t cost $20k+ a year in “feel-good” sessions with no follow-through.

We support your whole team, not just you. Coaches work 1:1 with owners — leaving staff in the dark.

With AskLuci, you don’t just learn theory. You hire a CXO who executes change inside your clinic.

Future-Proof Your Clinic

Many clinics have SOPs, knowledge, and workflows trapped in the minds of staff who eventually leave or retire. When they go, the clinic struggles.

AskLuci integrates with Cliniko and fits straight into your existing workflows.

Your systems are captured, documented, and automated.

Your staff have support 24/7 through the Knowledge Hub and AI chat.

We don’t cost $20k+ a year in “feel-good” sessions with no follow-through.

Your clinic runs consistently — regardless of staff changes.

Don’t get caught out again.

Future-proof your clinic with AskLuci.

👉 Book a demo today and see how AskLuci takes the role of CXO in your business — building stronger systems, happier teams, and better client experiences.